Inside Sales Manager

UNIT4 Business Software

May 20, 2014

Original postings on the Viatec site are removed after the position is closed, but the posting will be archived here. The original posting was at

Job Category: 
Sales and Marketing
Job Specialization: 
Sales and Business Development
Company Overview: 

UNIT4 Business Software is the North American subsidiary of UNIT4, a $624 million global business software and services company that creates, provides and supports software for Businesses Living IN Change. It offers solutions that help these fast-changing public, private, service and project-based ‘BLINC’ organizations embrace business change - simply, quickly and cost-effectively. 

UNIT4 Agresso, the company’s flagship Enterprise Resource Planning (ERP) suite and UNIT4 Coda Financials, its best-of-class financial management software, are used by 6000+ organizations in more than 100 countries.

Job Summary: 

UNIT4, a rapidly growing organization, is in need of a highly motivated individual to lead the evolution and development of the inside sales team.  The successful candidate will have a strong background managing inside sales team with an emphasis on training, development and optimizing team performance.  Reporting to the Director of Marketing and Sales Operations this is a key management role that will measured through leads created as well as partnership and success of our external sales team and partners.   

Job Responsibilities:

  • Work proactively with Sales and Marketing Leadership team to focus team and meet or exceed territory lead generation goals
  • Build, train, coach and lead talented inside sales organization
  • Provides hands-on sales coaching and mentoring of a team primarily focused over the phone
  • Drive prospect development, sales automation and territory list development
  • Drive continuous improvement of lead processes and sales automation campaigns
  • Lead by example through research, outbound calling, prospect engagement and qualification of the early stage ERP system buyers
  • Build relationships with multiple sales stakeholders both internally and with external partners
  • Set a high standard for customer service in handling all incoming information requests and sales calls
  • Drive data quality and adoption within the CRM system and tools
  • Analyze key metric, optimize team performance, and report monthly on results and lead pipeline visibility
  • Manage and be accountable for lead generation budget and outsourced vendors

Skills Required:

  • Proven leadership experience in managing an inside sales team of 5+ people (Enterprise Software or SaaS environment preferred.)
  • Can-do attitude, positive, results-oriented leader with a demonstrated passion for team development, sales and results
  • Experience and proven ability to develop a prospect pipeline via outbound calling and engagement of C level executives.
  • Coaching, sales training and mentoring skills with a proven ability to develop people
  • Outstanding communication (verbal and written), organizational and self-motivational skills.
  • A strong desire to succeed - relentless, goal-oriented, persistent, with follow through.
  • Experience with CRM ( preferred)
  • Strong technical aptitude, including above average knowledge of and Microsoft Offices suite of products (Word, PowerPoint and Excel.)
  • Formal education in Business, Marketing or related field required and at least 2-5 years’ experience in a similar role or Team Lead

Position Specifications:

Reporting to: Director of Sales and Marketing Operations
Supervises: Inside Sales Team
Location: Victoria, BC
Travel Requirement: Up to 20%. Candidates must be able to travel throughout North America.

How To Apply: 

Join us in "embracing change"

Around the world, we look for potential employees - who are confident team players and have an unswerving commitment to excellence in customer service - to help us in our mission to deliver software products and services that enable our customers to cope easily and cost-effectively with changing business needs and operating environments.

At UNIT4, we recognize that our employees are key to our success. We value them highly and take care to select the right kind of people to work with us. Do you have what it takes to help businesses embrace change? We look for UNIT4 team members who:

have a CAN-DO ATTITUDE: Positive, self-starters who rise to the challenge and take personal responsibility for solutions and results

have CUSTOMER EMPATHY: Delivering relevant value to customers by listening, understanding and reflecting back what is heard and providing solutions

are HUMBLE: Respectfully collaborating in the best interest of the customer, company, team and self

Join our team!

Please submit your cover letter and resume online by clicking here and reference job order #2014-69 Inside Sales Manager.