Web Support Technician

ACD Systems International, Inc.

June 20, 2014

Original postings on the Viatec site are removed after the position is closed, but the posting will be archived here. The original posting was at

Job Category: 
Job Specialization: 
IT Management
Company Overview: 

Since 1993, ACD Systems International Inc. has been one of the world’s leading providers of image management and technical illustration software. With the award winning products ACDSee Pro, ACDSee Photo Manager, ACDSee Photo Editor, FotoSlate Photo Print Studio and Canvas, we deliver what the advanced amateur, professional photographer, scrapbooker and professional illustrator needs to manage, create, edit, share and publish content quickly, easily and efficiently.

As one of the first shareware programs and the de facto JPEG decoder/viewer for Mosaic, the ACDSee image management product quickly gained a loyal following. We continually consult and connect with our greatest asset - our users - and improve our products to meet their ever expanding needs. Over the years, individuals and organizations have come to rely on ACD Systems to do more, and get more out of their images.

Headquartered in Victoria, British Columbia, Canada and an office in the United States, we serve millions of consumer, business and corporate customers, including governments, educational institutions and Fortune 500 companies.

Job Summary: 

We are seeking an IT professional with a strong appreciation of Web site development and deployment, who is regarded as a strong team player. The primary duty and responsibility of this position will be to support our web presence and computer systems that exist on both internal infrastructure and the Cloud.

This position requires varied experience with web, database, building systems, Windows and Unix administration. It also requires excellent communication and analytical skills to work with internal customers and other members of the Business Systems team to provision, assemble, configure, and maintain systems and servers.



  • Service-based attitude with strong attention to detail and corporate standards
  • Experience with building and maintaining Microsoft and Unix-based desktops and servers
  • Experience with Linux, Apache, Samba, LDAP, Cisco, Active Directory
  • Ability to multi-task, work independently and as part of a team
  • Strong oral and written communication skills


  • BSc in Computer Science, or diploma and equivalent work experience
  • 2+ years of database administration and/or related Web site development and deployment
  • Comfortable in both Microsoft, OS X, and Unix environments
  • VMWare Vcenter or other virtualization technologies
  • Personal coding projects/open source contributions a plus


  • Analytical Thinking: Tackle problems by using a logical and systematic approach.
  • Technical Expertise: Demonstrate depth of knowledge and skill in a technical area.
  • Results Orientation: Focus on the desired result, setting challenging goals, and always looking to meet or exceed them.
  • Delivery: Strive to deliver projects on time with minimal supervision and maximum attention to detail.
How To Apply: 

ACD Systems thanks all who apply for their interest in working for ACD Systems but only those chosen for an interview will be contacted.

Please submit resume to hr@acdsystems.com