Application Engineering Technologist

FTS Forest Technology Systems Ltd.

July 07, 2014

Original postings on the Viatec site are removed after the position is closed, but the posting will be archived here. The original posting was at
http://www.viatec.ca/job-board/11857

Job Category: 
Technical
Job Specialization: 
Engineering
Job
Company Overview: 

Who is watching the forests and the streams? Forest Technology Systems Ltd. is!  FTS is a world leader in the design, manufacture and service of rugged, easy to use, environmental monitoring systems that help monitor the world’s remote natural environments.  FTS is a profitable, growing, privately-held Victoria-based company with a proven 30-year track record of excellence in our industry.  Our best sales tools are the unblemished customer references of our thousands of deployed monitoring stations. Please visit our website at www.ftsenvironmental.com for a complete overview of our company.

Job Summary: 

We have a great opportunity for a highly skilled and intuitive Application Engineering Technologist who thrives in a fast-paced, multi-disciplinary team environment and enjoys supporting the continued design and customer use of our leading edge environmental monitoring systems.  The right candidate will be a key part of an integrated team working with our service and engineering departments to provide optimized solutions for our customers.

In this position, you will articulate technology and product positioning to both business and technical users.  You will provide technical support to the service process; identify and estimate new product opportunities; and interface between customer needs and engineering project scope. 

Do you have an impressive background in electronic system integration and a demonstrated level of excellence in customer support for technical products?  Are you a strong communicator, and an excellent problem solver with a hands-on technical background?  Are you comfortable in a highly interactive workplace (occasionally in remote, isolated locations) and with multiple projects on the go?  If so, please consider joining our dynamic team.

 

Key Responsibilities

  • Be a key system integration and application resource for technical support and service.
  • Develop solutions to technical problems with both FTS and customer-supplied equipment.
  • Provide both hardware and software technical support and training to FTS customers and employees.
  • Provide site-specific product configurations to meet customer-monitoring requirements.
  • Integrate third party sensors to FTS data loggers and equipment.
  • Create application notes for internal and external distribution.
  • Be willing and able to travel on field work assignments within North America and internationally.  (approximately 10% travel time)

 

Required Qualifications and Experience:

  • Engineering degree or Electronic Technologist qualification or equivalent with experience in electronic system integration and sensor application work
  • Experience in a related non-consumer industry: sensor installation, configuration, field calibrations and troubleshooting
  • Experience providing customer service, with an excellent track record
  • Experience with remote data telemetry systems would be ideal
  • Strong troubleshooting and problem solving skills with an ability to analyze options to provide the best solution
  • Ability to manage multiple projects
  • Excellent English verbal and written communication skills
  • Self-motivated - must be able to work independently with little or no supervision/instruction
  • Display a professional and customer focused approach to technical support
  • Careful attention to detail
How To Apply: 

Qualified applicants are encouraged to apply in confidence to tallsky@shaw.ca with a covering letter and resume that clearly demonstrates your education and experience required of this position, as well as your salary expectations by Friday, July 18, 2014.

We thank all applicants who apply; however only those selected for consideration will be contacted.