IT Support Specialist

Consumer Protection BC

August 01, 2014

Original postings on the Viatec site are removed after the position is closed, but the posting will be archived here. The original posting was at

Job Category: 
Job Specialization: 
Company Overview: 

A career at Consumer Protection BC puts you at the centre of a highly valued marketplace guardian. Our vision is confident consumers and trusted businesses in a thriving marketplace. We believe in engaging, educating, empowering and enforcing to build a stronger marketplace in the province of BC.

If you’re looking for an opportunity to help make a difference in the community, we invite you to explore the possibilities with us. We offer competitive benefits and pension plan, access to training and development opportunities and the chance to work with a team of passionate professionals committed to making a difference. 

Job Summary: 

IT Support Specialist

Posted: July 30, 2014
Location: Victoria, BC
Closing Date: August 13, 2014
Term: Full-time, permanent

Salary Range: $53,372.58 - $60,887.32 (This position will receive a temporary market adjustment of 6.6% in addition to base pay.)

Consumer Protection BC is looking for an IT Support Specialist to join our team!

Who you are:

  • A team player, with a positive attitude and a desire to work cooperatively with others to achieve group and organizational goals
  • A true service provider focused on identifying and serving the needs of stakeholders
  • A detailed-oriented employee, able to prioritize tasks and work on a variety of simultaneous projects

What you will be doing:

  • Providing infrastructure technology solutions across multiple platforms, program areas and a variety of systems environments, including configuration, installation and providing 2nd and 3rd tier problem resolutions
  • Contributing to the technical evaluation of new or upgraded systems and procedures and participating on information technology project teams
  • Identifying, defining and analyzing recurring issues, potential problems and opportunities for business improvements, and bringing forward suggested solutions
  • Configuring, installing and maintaining shared systems software, hardware, applications and/or servers

Are you the next member of our team?

We are looking for people who have:

  • A degree, diploma, certification or equivalent experience in the computer science field
  • Knowledge and experience in troubleshooting, testing and implementing software, as well as experience in investing and implementing complex IT integration challenges
  • Experience providing customer support services in an information technology environment or helping end users to use and understand computer hardware and software
How To Apply: 

If you’re interested in this role we invite you to review the complete job description at and submit a cover letter and resume via email to An eligibility list may be established.