Client Support Specialist

RingPartner

August 06, 2014

Original postings on the Viatec site are removed after the position is closed, but the posting will be archived here. The original posting was at
http://www.viatec.ca/job-board/12006

Job Category: 
Sales and Marketing
Job Specialization: 
Marketing and Communications
Job
Company Overview: 

What’s it like to work here? RingPartner is an exciting, fast-paced environment where every day brings a new adventure and a new challenge. If you like working in a place where your skills are valued and you’re part of a team, RingPartner just may be the place for you.

We have fun and work hard. At RingPartner we are passionate about digital marketing – especially pay per call marketing – and we care deeply about our clients. We’re fanatical about quality and we love new technology.

We’re growing fast and we’ll call on you to learn new skills and to grow with us as fast and as far as you can!

Job Summary: 

Job Description:

The Client Support Specialist position helps to support the Distribution Management team by communicating regularly with our clients and partners. The ideal candidate will be outgoing and enjoy speaking with people on the phone. As a Client Support Specialist you will help our partners get started with RingPartner and help to grow new and existing accounts. This position is ideal for someone with a multitude of skills and looking to gain experience in the online marketing industry. The tasks will include, but are not limited to, new application phone calls, sales and support calls, data entry, campaign setup and client management. This role will also require work on compliance and quality assurance, as well as some accounting and billing tasks.

Characteristics of the Ideal Candidate:

  • Excellent telephone demeanor
  • Friendly, personable and outgoing
  • Enjoy working with creative people
  • Experience working with a variety of customers
  • Motivated by achieving and growing revenue goals
  • Excel at learning new tasks
  • Interest in learning more about the offline and online advertising market, online products, customers and market dynamics
  • Excellent verbal/written communication, presentation, and analytical skills
  • Experience with dynamic environments and new interactive trends
  • Problem solving skills
  • Ability to quickly recognize and prioritize the most potentially profitable tasks
  • Possess strong project management skills, including demonstrated ability to manage multiple projects simultaneously
  • Self-starter who can work independently as well as within a team environment
  • Knowledge using Microsoft Office products

 

How To Apply: 

If you feel that you have the qualifications and are excited about this opportunity, we encourage you to submit by email (careers@ringpartner.com) your resume (or better yet Linkedin) and a brief description of why you feel you are the right fit. Please enter your reason for applying in the subject line.

*Note: A Cover Letter isn’t required, we probably won’t read it. (Just being honest).