Quality Assurance Specialist

Helm Operations

October 07, 2014

Original postings on the Viatec site are removed after the position is closed, but the posting will be archived here. The original posting was at

Job Category: 
Job Specialization: 
Software Development
Company Overview: 

Helm. Love where you work. Helm offers complete enterprise information management solutions for the marine commercial transportation industry. Beyond providing innovative software to global clients, our people and culture matter the most. We value trust, accountability, performance, recognition, community, laughter, collaborative ideas and employee growth.

We are growing, and we are searching for a high caliber Quality Assurance Specialist. The successful candidate will support the QA team working in an agile environment on all quality issues related to our software. You will help define and implement best practices in QA. As one of the gatekeepers to quality, you must be well organized, have excellent analytical skills, have some technical education and a great attitude.

Why Work At Helm?

  • Employer of the Year. In 2013 Helm won Viatec's coveted Employer of the Year award.
  • A stable financial base. We are a fully-owned subsidiary of ClassNK, one of the world’s largest ship classification societies. Founded in Tokyo in 1899, ClassNK classifies 20 percent of the world's merchant fleet—that’s one out of every five commercial boats on the planet. In other words, we are incredibly well funded, and we are in it for the long haul.
  • Location. The huge windows of our waterfront offices in downtown Victoria face right onto our city’s beautiful inner harbor.
  • Monthly team budgets. Each development team manages their own budget to do with what they want. Some teams pay for lunches, pool games, volleyball, birthday cakes, and well-stocked snack cupboards. Others save their budgets for team toys like remote control helicopters and air hockey tables.
  • Fun. Our monthly team events are unique and memorable. We’ve built our own silly boats, played rooftop volleyball in eighties-themed costumes, tested our courage in the treetops at WildPlay, raced around town on a photo-scavenger hunt, battled in huge Sumo-wrestling costumes, and enjoyed a private Star Wars screening with our families at a local theatre.
  • Coffee. Endless free coffee. It's fair trade to boot.
  • Beer. Every second Friday is beer Friday.
  • Learning. We hold regular Lunch and Learn seminars on topics ranging from ‘Scrum 101’ to ‘Savings Strategies’ to ‘Public Speaking’. 
  • Growth. We invest in our employees’ long-term growth, and have clear career roadmaps, with customized individual plans.
  • Community Involvement. We are proud to partner with Kiva Microfunds, helping provide small, interest-free loans to low-income people around the world who wouldn’t normally have access to traditional banking systems. Every December, we focus our team event on raising money for the Mustard Seed.
Job Summary: 

The Challenge? (Primary Responsibilities):

  • Participate fully in the activities of a Scrum or other Agile-centric development team.
  • Work with the development team to create testable acceptance criteria for development tasks.
  • Create test schedules or strategies in accordance with project scope or delivery dates; Manage and execute test plans. Test plan include elements that test the software solution in terms of functionality, performance, reliability, stability and compatibility with other legacy and / or external systems.
  • Test new or modified software programs and software development procedures used to verify that programs function according to their requirements.
  • Document software defects and follows defects through their life cycle to resolution and closure.
  • Write documentation to describe program evaluation and testing strategies and activities.
  • Review software documentation to ensure technical accuracy, compliance, and completeness, or to mitigate risks.
  • Create and maintain automated test scripts.
  • Investigate customer problem referred by technical support.
  • Participate in product design reviews to provide input on requirements, design, schedule or potential problems.
  • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.


Key Success Factors?‚Äč  (Competencies & Qualifications):

  • Bachelor's Degree or Technical Certification in Computer Science, Software Development and related field or proven equivalent experience. Ability to create clear, concise, detail-oriented test plans/cases.
  • Ability to troubleshoot complex technical issues and to identify problems and suggest solutions in a logical, user-friendly manner.
  • Clear communicator (written and verbal) to ensure ability to write test plans and test cases, and communicate bugs to developers and other stakeholders.
  • Ability to interact and liaise with development, project management, and customer support.
  • Have computer configuration and related technical skills (MS Office 2003, Windows OS’s).
  • Be goal-oriented and achieve stated objectives with help and direction from management and peers.
  • Strong detail orientation and ability to focus on deadlines and deliverables.
  • Understanding of business process.
  • 3 - 5 years of QA or relevant experience.

Want to come on board? Please send a resume with cover letter to us immediately. We provide employee relocation assistance within Canada and the U.S.

How To Apply: 

Please send your resume with a cover letter to: Helm’s Career Consultant | Email: be@yourbest.ca