Project Coordinator

Helm Operations

October 30, 2014

Original postings on the Viatec site are removed after the position is closed, but the posting will be archived here. The original posting was at

Job Category: 
Job Specialization: 
Software Development
Company Overview: 

Helm.  Love where you work. 

Helm offers complete enterprise information management solutions for the marine commercial transportation industry.  Beyond providing innovative software to global clients, our people and culture matter the most.  We value trust, accountability, performance, recognition, community, laughter, collaborative ideas and employee growth. 

We are growing, and we are searching for an exceptional Project Coordinator.  The Project Coordinator is responsible for assisting Project Managers to successfully plan and implement our enterprise software modules, called Helm Marine OperationsTM software.  As a key designate, you will work with software developers, trainers, customer support, business analysts and implementation specialists liaising between departments to ensure all stakeholders meet deliverables and timelines.  The customers assigned and degree of responsibility will be determined by your attitude, drive and performance.

Why Work At Helm? 

  • Employer of the Year. In 2013 Helm won Viatec's coveted Employer of the Year award.
  • A stable financial base. We are a fully-owned subsidiary of ClassNK, one of the world’s largest ship classification societies. Founded in Tokyo in 1899, ClassNK classifies 20 percent of the world's merchant fleet—that’s one out of every five commercial boats on the planet. In other words, we are incredibly well funded, and we are in it for the long haul.
  • Location. The huge windows of our waterfront offices in downtown Victoria face right onto our city’s beautiful inner harbor.
  • Monthly team budgets. Each development team manages their own budget to do with what they want. Some teams pay for lunches, pool games, volleyball, birthday cakes, and well-stocked snack cupboards. Others save their budgets for team toys like remote control helicopters and air hockey tables.
  • Fun. Our monthly team events are unique and memorable. We’ve built our own silly boats, played rooftop volleyball in eighties-themed costumes, tested our courage in the treetops at WildPlay, raced around town on a photo-scavenger hunt, battled in huge Sumo-wrestling costumes, and enjoyed a private Star Wars screening with our families at a local theatre.
  • Coffee. Endless free coffee. It's fair trade to boot.
  • Beer. Every second Friday is beer Friday.
  • Learning. We hold regular Lunch and Learn seminars on topics ranging from ‘Scrum 101’ to ‘Savings Strategies’ to ‘Public Speaking’.
  • Growth.  We invest in our employees’ long-term growth, and have clear career roadmaps, with customized individual plans.
  • Community Involvement. We are proud to partner with Kiva Microfunds, helping provide small, interest-free loans to low-income people around the world who wouldn’t normally have access to traditional banking systems. Every December, we focus our team event on raising money for the Mustard Seed.
Job Summary: 

The Challenge?  (Primary Responsibilities):

  • Plan and coordinate a range of software implementation projects of varying scopes, complexity and impact. Coordinate project schedule and deliverables with other Helm departments.
  • Prepare project(s) status reports at regular intervals, providing update on project highlights, challenges, risks and opportunities. Include monitoring and reporting on project budget, project scope and related expenditures. Work with project manager to address any time or financial budget concerns.
  • Engage in consistent communications with customer(s) throughout the life of the project, ensuring ongoing awareness of project progress, and addressing related concerns.
  • Collaborate with technical services team to bridge development of ongoing customer relationships.
  • Assist in project implementation, ensuring that all project deliverables have been addressed, and the customer is satisfied with the outcome.
  • Enter all billable (and non-billable) time accurately and on a daily basis.
  • Become knowledgeable about our customers in the workboat industry and their sub-verticals, 
such as Harbor Docking, Inland Barging, and Coastal Barging.
  • Document any files, materials, FAQ’s, Help Files etc, and ensure they are formatted with Helm’s 
brand standards.
  • Support Helm’s culture of fun, resourcefulness, teamwork, humility, respect, and commitment and 
participate in company events.

Key Success Factors?  (Aptitude / Attitude / Qualifications):

  • 3+ years of previous experience in project management, preferably within a business-to-business enterprise software or solutions environment.
  • Diploma or Technical Certification in related field or proven equivalent experience.
  • Proven proficiency with MS Office Suite (Word, Excel, Outlook, PowerPoint).
  • Be goal-oriented and achieve stated objectives with help and direction from management and 
  • Well-developed problem solving, organizational, detail-orientation and time management skills.
  • Strive to provide the highest standards in project execution and coordination.
  • Enthusiastic, enjoy supporting and interacting with people, and a desire to make positive customer connections.
  • Able to communicate clearly and effectively in writing or on the phone.
  • Able to work on multiple projects in a team environment.
  • Must be a self-motivated team player, with a positive can-do attitude and great work ethic.

Want to come on board?  Please send a resume with cover letter to us immediately. 

How To Apply: 

Please send your resume with a cover letter to:
Helm’s Career Consultant | Email: