Client Support Specialist - Hot Startup

Checkfront Inc

November 18, 2014

Original postings on the Viatec site are removed after the position is closed, but the posting will be archived here. The original posting was at
http://www.viatec.ca/job-board/12787

Job Category: 
Sales and Marketing
Job Specialization: 
Marketing and Communications
Job
Company Overview: 

Based out of Vancouver, and Victoria, BC, Canada, we provide solutions for schedule based businesses to manage, promote and sell their services on-line through our popular cloud based booking and e-commerce platform.  Our first public release was in June of 2009. Since then our merchants have processed over 375 million (USD) in online bookings.

Job Summary: 

We are looking for a self motivated Customer Support Specialist looking to join our team in supporting our popular cloud based booking and e-commerce application. Checkfront is based out of Vancouver and Victoria BC, Canada. Although we are ideally looking for a local candidate, we will consider telecommuting and flex-work for talented individuals in a relative timezone. We believe in a work-life balance and aligning people with goals that benefit the company, and the person.  Currently our customer support needs require an individual ready to fulfill our mid-afternoon/evening shift ( 2pm-10pm PST).  

We offer:

  • A challenging, fast-paced environment that supports and encourages your personal growth and technical skills.
  • A unique opportunity to be at the forefront of SaaS technologies, leave your mark and establish lasting business relationships.
  • Develop and exchange ideas and discuss solutions.

We are looking for:

  • A self starter with exceptional written and verbal communication skills.
  • A positive can do attitude demonstrating punctual, responsible judgments.
  • An understanding of website frameworks / CMS including WordPress, Joomla, Drupal.
  • If you are are applying for a remote role, you must have: a quiet closed door office, high speed internet, an unshared desktop / laptop with current OS.

We require you to:

  • Respond to customer requests through email, phone, chat and participation on our active community forum.
  • Troubleshoot configurations.
  • Help onboard new trial accounts and respond to general sales inquiries.

If you think you want to join the crew send your resume and cover letter to hr@checkfront.com.

Salary based on experience. More about our product and us.

How To Apply: 

Please send your resume to hr@checkfront.com or see: https://www.checkfront.com