Manager, Information Technology

Victoria Police Department .

November 20, 2014

Original postings on the Viatec site are removed after the position is closed, but the posting will be archived here. The original posting was at

Job Category: 
Job Specialization: 
IT Management
Company Overview: 

VicPD is a leader in the application of information technology to support effective policing services.  Established in 1858 and proudly serving the communities of Victoria and Esquimalt, VicPD has a long legacy of contributing to a healthy and safe community.  Information technology is an increasingly vital component of our modern and progressive approach to the delivery of policing services.  The Manager of Information Technology will play a key role in consolidating the department’s position as a leader in the application of innovative IT practices while planning for future enhancements to our technology, practices, and operational excellence.

Job Summary: 

Position Title: Manager, Information Technology
Competition Number: P9-14
Status:    Full-Time – Continuous - Exempt Position 
Closing Date: December 11/2014 *

Compensation: Salary range of $92,141 - $101,585, plus benefits

Position Purpose:

Under the general direction of the Director, the Manager of Information Technology will effectively manage the network, infrastructure, applications and security protocols in support of the IT Section’s strategic and operational plans.

Major Areas of Responsibility:

Establish short and long term architecture and technology strategic plans.  Research best practices and industry standards; assess future technological architecture needs; develop business plans to advance technology to meet the ongoing organizational needs; investigate, analyze and implement alternate delivery models; coordinate the ongoing development and maintenance of infrastructure systems; provide technical advice and prepare reports and recommendations to senior management.

Manage and supervise the technical staff within the IT Section, including establishing organizational structure for program delivery; selecting and training staff; managing employee conduct, performance and attendance.

Represent the Information Technology Section to other sections within the Department, other organizations, and the public including:  responding to and advising other managers on technological matters; responding to complaints; working with vendors and potential vendors; and liaising with other agencies on best practices and developments.

Develop policies and controls for project management of IT projects and business continuity of IT technology.  Manage contractors; review and recommend options for IT network upgrades; review and revise IT contract services and fees; resolve policy effects of applications; participate in procurement of IT projects and infrastructure acquisitions.  Resolve infrastructure problems; develop service level agreements; investigate and resolve underlying problems contributing to user issues.

Technical Environment:

  • Mixed environment of servers, both physical and virtualized.
  • A robust network infrastructure including switches, routers and firewalls.
  • Managed database systems including Microsoft SQL, MySQL and Microsoft Access.
  • Exchange 2010.
  • Mobile device enterprise server.
  • LAN/WAN Infrastructures connecting various organizations.
  • Fiber optic SAN/Tape Drive technologies.
  • Microsoft Office 2010.
  • PRIME (Police Records Information Management Environment).
  • Adobe Suite of software including Acrobat, Photoshop and Premiere.



  • Bachelor Degree in Computer Science or a related field.
  • ITIL Foundation certification or equivalent.
  • Completion of advanced project management courses or equivalent.


  • 5-7 years of progressively responsible supervisory experience in associated technical areas.

Key Knowledge, Skills and Abilities:

  • Proven strategic planning, budgetary, performance management, and supervisory skills.
  • Demonstrated strong interpersonal and communications skills, including the ability to deal sensitively with critical issues and resolve conflicts.
  • Ability to work independently, display initiative and exercise good judgement.
  • Ability to deal with a high volume of work and meet deadlines by prioritizing work effectively and efficiently.
  • Ability to establish and maintain effective working and communication relationships with internal and external contacts.
  • Ability to write effective submissions, reports and correspondence.
  • Excellent oral communication and presentation skills.
  • Ability to work well under pressure.
  • Demonstrated professional attitude and demeanour at all times.
  • Ability to maintain strict confidentiality of sensitive matters and exercise judgement and discretion at all times.


  • A criminal record check, polygraph test and security clearance are conditions of employment.
How To Apply: 

* This posting will close on December 11/2014; however, the competition will remain open until a successful candidate is confirmed

Submissions are to be received by 4:30 p.m. on the above closing date and must be complete, including all qualifications and experience relevant to this position.  Please quote the competition number on your submission. 

To apply please forward your submission electronically to: