As one of the largest pension benefit administrators in Canada, the BC Pension Corporation is a fast-paced and evolving organization with a challenging mandate. We provide comprehensive pension services as the administrative agent for the boards of major BC public sector pension plans. The Corporation is embarking on a transformational business plan that will change the way we serve our members and our employers. The strategic plan, From 12 to 21, is an ambitious program of business transformation that supports high service levels and cost-effective delivery through better use of technology, improved business process and continued attention to staff training and development. It is the ideal setting for a consultative team player who thrives in a strongly collegial, results-oriented, client service delivery environment.
It’s the ideal setting for a consultative team player who thrives in a strongly collegial, results-oriented, client service delivery environment. The Assistant Director of the Business Process and Analysis Team is one of two leaders in the Business Services Branch and reports to the Director of Business Services, part of the Transformation and Information Services Division at the Pension Corporation. Primary functions encompass leadership of a large group of professional staff in the delivery of exceptional business services to our internal clients while providing tactical input into corporation-wide planning as well as strategic direction for branch business planning and service delivery models. This position plays an integral role in supporting the strategic plan, Pension Operations, Member Experience and Board Services Divisions. The focus of this position is providing strong leadership to our team of business analysts, and assisting in establishing our Business Process Management (BPM) program, including leading the newly established BPM support team.
We are seeking a dynamic leader with demonstrated client relationship capabilities in a service environment, a strong background in BPM and Business Analysis, as well as expertise in monitoring and reporting on results. The ideal candidate will also have expertise in developing, implementing and enhancing service delivery and business plans and a proven ability to optimally manage operations of a complex nature.
We ask you to visit www.pensionsbc.ca to view the Qualification.
Email your resume to Jobs@pensionsbc.ca with a subject line:
Last Name, First Name, Resume – Competition PC15:46867