AbeBooks is an online marketplace for books and a remarkable place to work. Millions of new, used, rare and out-of-print books are offered for sale through the AbeBooks websites from thousands of booksellers around the world. We helped to revolutionize the used book business. AbeBooks became a subsidiary of Amazon.com Inc. after being acquired in December 2008. Our mission is to help people find and buy any book from any bookseller and our business stretches around the world with six international sites — AbeBooks.com, AbeBooks.co.uk, AbeBooks.de, AbeBooks.fr, AbeBooks.it, and IberLibro.com, as well as ZVAB.com, a marketplace for German books.
AbeBooks.com went live in 1996 and we have been growing ever since. The unique inventory of books for sale from booksellers includes the world's finest antiquarian treasures dating back to the 15th century, countless out-of-print gems, millions of signed books, millions of used copies, a vast selection of college textbooks and new books too.
Working at AbeBooks is challenging and fun. But we only hire the best people and we insist on the highest standards from our employees. Do you have what it takes?
AbeBooks.com, an Amazon company, is looking for a data driven Product Manager to join its Sales and Account Management team to drive improvements in Seller Performance. This position is based at our headquarters in Victoria, BC, Canada reporting to the Senior Product Manager, Sales and Account Management. We also have a European office in Dusseldorf, Germany and from these two locations we run seven international web sites: AbeBooks.com, AbeBooks.co.uk, AbeBooks.de, AbeBooks.fr, AbeBooks.it, IberLibro.com and ZVAB.com.
The Product Manager, Seller Compliance and Performance is responsible for improving the buying experience by reducing transaction “defects” – purchases or shopping experiences that are unsatisfactory to our customers due to faults or errors caused by AbeBooks or sellers. You will develop programs and products that set high standards for sellers to meet, enforce those standards through a clear set of metrics and launch scalable and automated processes that reduce defects and result in more satisfied customers.
This position offers a great opportunity for a results-oriented individual who thrives in an extremely customer focused and metrics driven environment. If you have relentless desire to drive product and process improvements we have the career you′re looking for!
The ideal candidate will have the following qualifications:
The following qualifications are preferred but not mandatory:
If you are interested in this position, please apply online through the Amazon jobs portal at http://www.amazon.jobs/jobs/295604/product-manager-seller-compliance-performance.
We look forward to receiving your application!