About SilkStart: SilkStart (silkstart.com) is a small, growing start-up based in downtown Victoria, BC providing an all-in-one SaaS platform to help member-based associations manage their online presence, members, events and communications.
Want to work somewhere that appreciates your hard work, values your contribution, and allows you to learn, develop and grow? If so, SilkStart has the job you've been seeking.
Junior Account Manager (full-time, but will consider part-time for the right candidate)
What we're looking for? Are you a smart, self-directed, results-oriented individual with a passion for going above and beyond to delight customers on a daily basis?
The Role: The Junior Account Manager is an entry level hybrid role that encompasses Support, On-boarding and Account Management. Working directly with clients, who are association administrators, you will provide proactive and reactive support to help them get the most out of SilkStart.
What you’ll be doing:
Must Have Attributes:
Customer Obsession. You're gifted at solving customer issues and making them feel important.
Great Attitude. You are willing to roll up your sleeves and do what needs to be done. This is not a ‘that’s not my job’ or ‘I don’t know how to do that’ environment.
People Person. You have a personality coupled with strong communication skills, both verbal and written. You like working with lots of different people and understand how to build and maintain relationships.
Lots of Hustle. You like a fast paced, results oriented environment and possess a strong desire to just get things done.
Self-Directed. You can independently manage your time efficiently and effectively.
Technical Aptitude. You like and use new technology. Ideally you have some experience working with customers in a technical environment.
Desire to learn and grow. You’re looking to further your career in Support, Account Management or Sales.
The successful candidate must qualify for the Youth Employment Program:
Sound like you? If yes, please send a resume and cover letter to email@example.com. Only shortlisted candidates will be contacted for an interview. Thanks for your interest in SilkStart!
*While this is intended to be a full-time position, we will consdier candidates seeking part-time (3 or 4 days/week) employment.