Information Technology (IT) Business Solutions Manager

Zealots Consulting Inc.

March 27, 2015

Original postings on the Viatec site are removed after the position is closed, but the posting will be archived here. The original posting was at
http://www.viatec.ca/job-board/13619

Job Category: 
Management and Operations
Job Specialization: 
IT Management
Job
Company Overview: 

Zealots Consulting Inc. Executive Search is recruiting for our top tiered Industry retained client, Western Forest Products Inc., offering top market salaries, 100% employer paid benefits, training and leadership opportunities, and a company pension plan.

Western's key strength is its dynamic people. With more than 2,000 talented and motivated employees, the company has industry-leading knowledge of the fibre base, skills in product manufacturing and dedication to customer service as well as a commitment to safety, community and environmental values.

Job Summary: 

Position Title: Information Technology (IT) Business Solutions Manager

Reports To: Chief Information Office (CIO)

Location: Nanaimo, British Columbia

Reference # T-201548

Client Background and Primary Accountabilities:

Zealots Consulting Inc. Executive Search is recruiting for our top tiered Industry retained client, Western Forest Products Inc., offering top market salaries, 100% employer paid benefits, training and leadership opportunities, and a company pension plan.

Western's key strength is its dynamic people. With more than 2,000 talented and motivated employees, the company has industry-leading knowledge of the fibre base, skills in product manufacturing and dedication to customer service as well as a commitment to safety, community and environmental values.

Our retained client, Western Forest Products Inc. is currently seeking an experienced Information Technology (IT) Business Solutions Manager to join the Company's Management Information Services Team and Business Services Group.

This position will work out of the Company's Head Office, in beautiful Vancouver, British Columbia (BC), and some light travel to the company operations located in Nanaimo, BC on Vancouver Island may be required on occasion.

Reporting to the Chief Information Officer, the Information Technology (IT) Business Solutions Manager is responsible for the effective analysis, development, implementation and sustainment of mission-critical business applications in meeting organizational objectives.

He/she will foster and improve engagement and communications between business units and MIS department with the ultimate intent to improving information utilization and operational efficiencies to maximize margin. The role will supervise IT Business Partners, Application Support Analysts, and the Business Integration (BI) lead, while interfacing with business subject matter experts, other MIS functional teams, vendors, user groups, and project teams.

Education & Required Experience:

• Bachelor's degree in a Business Management or Computer Science.

  • • 10 years of related IT experience.

 

  • • Minimum 5 years in a managerial capacity leading teams of business analysts and application support analysts.

 

  • • Demonstrated strong skills in partnering with the business.

 

  • • Skilled at analysis, problem solving, critical thinking and decision making.

 

  • • Ability to perform objective analysis and re-engineering of business processes to maximize quality service and cost-effectiveness.

 

  • • Ability to effectively prioritize and participate in and/or lead multiple major projects or project roles or lead a variety of project team activities/tasks.

 

  • • Skilled at teamwork, communication (verbal and written), innovation, adaptability, and decision making, along with a customer focus, results orientation, and business sense.

 

  • • Ability to lead a distributed team based on different geographical regions.

 

  • • Strong skills in developing information architecture, business applications standards, change management, incident management, problem management, and service management.

 

  • • Solid program and project management skills.

 

  • • Strong business and financial acumen.

 

  • • Experienced implementing one or more of the following enterprise systems: financial, payroll, inventory, sales systems.

 

  • • Has demonstrated a passion for coaching, mentoring and developing others.

Nice to Have Skills and Certifications:

  • • Certification in IIBA will be an asset.
  • • Experience in the Forestry and/or Lumber manufacturing industry will be an asset.
  • • Knowledge of CENGEA, LIMS, LISA, and/or JDE will be an asset.

Skills, Knowledge & Abilities:

Western Forest Products Inc. IT department is a critical component of the company and is a strategic business partner for all aspects of the business. By choosing the right technology and deploying it in the most cost efficient and effective manner, it will help to ensure that the company has the ability to drive sustainable business value and increased bottom line productivity and results.

SPECIFIC ACCOUNTABILITIES

Strategy & Planning

• Understand critical business drivers, objectives, constraints, information needs, data usage and ensure that applications meet key business requirements objectives and goals.

• Accountable for the analysis, development, implementation and sustainment of mission-critical business applications.

• Build collaborative relationships and seek feedback to continuously improve the service provided in supporting the business groups in meeting their goals.

• Develop the long-term vision of business facing applications and solutions.

• Oversee Enterprise Information Architecture pertaining to business applications.

• Oversee all documentation related to applications support, configuration and operations.

• Assist in the development of overall IT strategies and budgets.

• Facilitate pro-active continuous improvement by conducting ongoing analysis and provide recommendations.

• Manage/coach a team of business and application support analysts, and the BI team.

Project Function

• Work with business representatives, project managers, and technical architects during pre-project discovery phase to assess costs & benefits, opportunities, risks, options, etc.

• Oversee, lead, and/or conduct business requirements analysis (planning, elicitation, analysis, assessment, validation, monitoring, management, communication).

• Oversee, lead, and/or conduct quality assurance (QA) testing, and quality processes a required.

Technical Function

• Maintains quality service by establishing and enforcing organization standards.

• Ensures business-driven IT services provided by other MIS technical teams and vendors are being delivered to business users in accordance with defined Service Level Expectations and/or Service Level Agreements (security, performance, functionality, availability, etc.)

• Provide inputs to the MIS technical teams to improve application development, integration, maintenance, updates, network and server stability and performance in alignment with corporate and business division goals, corporate policy, standards, and defined Service Level Agreements/Expectations.

• Facilitate resolutions of operational issues with supported, active services by engaging business users, vendors, and IT service providers (as needed).

Contact:

In confidence, please call or email your resume and cover letter quoting, Information Technology (IT) Business Solutions Manager by sending your resume to:

recruiter@zealotsconsulting.com

Cliff Tang, Principal
Zealots Consulting Inc. Executive Search
IT Recruitment Consulting & Leadership Development
"Part of Your Team"
Lynn Valley Town Centre
1199 Lynn Valley Road, Box 16133, North Vancouver, BC
V7J 3S9 Canada
604-727-3141 (phone)
604-988-3152 (fax)

recruiter@zealotscosulting.com
web: www.zealotsconsulting.com

How To Apply: 

In confidence, please call or email your resume and cover letter quoting, Information Technology (IT) Business Solutions Manager to:

recruiter@zealotsconsulting.com

Cliff Tang, Principal
Zealots Consulting Inc. Executive Search

IT Recruitment Consulting & Leadership Development

"Part of Your Team"

Lynn Valley Town Centre

1199 Lynn Valley Road, Box 16133,  North Vancouver, BC

V7J 3S9 Canada

604-727-3141 (phone)

604-988-3152  (fax)

e-mail: recruiter@zealotsconsulting.com

web: www.zealotsconsulting.com