Zealots Consulting Inc. Executive Search is recruiting for our top tiered Industry retained client, Western Forest Products Inc., offering top market salaries, 100% employer paid benefits, training and leadership opportunities, and a company pension plan.
Western's key strength is its dynamic people. With more than 2,000 talented and motivated employees, the company has industry-leading knowledge of the fibre base, skills in product manufacturing and dedication to customer service as well as a commitment to safety, community and environmental values.
Reports To: Infrastructure Manager
Location: Nanaimo, British Columbia
Reference # T-201565
Our retained client, Western Forest Products Inc. is currently seeking an experienced Infrastructure Support Analyst to join the Company’s Management Information Services Team and Business Services Group.
This position will work out of the Company’s Administration Office, in beautiful Nanaimo, British Columbia, and some travel to company operations located on Vancouver Island will be required.
The Infrastructure Support Analyst works closely with the rest of the support team including: other network specialists, system administrators, database administrators, desktop administrators, will be responsible for providing tier 2 level of support at the Windows System Administration level, and will be required to lead and mentor Tier 1 Help Desk Support Personnel. Previous experience includes: network upgrade and change planning, coordination of changes, process improvement, technical documentation, and operational tier 2 support.
The successful incumbent will also help to identify areas for improvement for the company’s Networking, Virtual Storage, and will provide technical support on Windows 2008 deployment, and the Microsoft Suite of products. In addition, you will participate and help plan and deliver major system changes, perform capacity and problem management.
The Infrastructure Support Analyst will provide 2nd level support for Windows systems and applications.
Finally, the successful candidate will be a passionate problem solver who can also plan, analyze, and resolve business challenges and stay within budget, and is comfortable with peer and supervisory feedback. You must possess a desire to learn and adopt new processes for continual improvement and to keep abreast of new technologies. You must be able to lead by example, and build upon existing team work within the support group.
In summary, the Infrastructure Support Analyst provides a broad range of customer support services to all of our client’s administrative offices, divisions and operations, including but not limited to:
Must Have Technical Skills:
Nice to Have Technical Skills:
Required Soft Skills:
Nice to Have Soft Skills:
In confidence, please call or email your resume and cover letter quoting, Infrastructure Support Analyst – Move to Nanaimo to:
Cliff Tang, Principal
Zealots Consulting Inc. Executive Search
IT Recruitment Consulting & Leadership Development
"Part of Your Team"
Lynn Valley Town Centre
1199 Lynn Valley Road, Box 16133, North Vancouver, BC
V7J 3S9 Canada