Checkfront is seeking self-motivated Client Support Specialists to support our popular cloud-based booking and e-commerce application. We are headquartered out of Vancouver and Victoria BC, Canada, and although our search is focussed on local candidates, we do consider talented individuals in other time zones. Checkfront encourages a work-life balance, aligning staff with goals that are mutually beneficial. Current positions available are for daytime (9am-5pm), early morning (6am-2pm), and overnight shifts ( 12am-8am) PST. East Coast applicants are encouraged to apply to our night time shift for an early morning start.
Our Support Specialists are required to respond to customer requests by email, live chat and phone. Preferred candidates for this position will demonstrate excellent written and verbal communication skills, good technical knowledge of SaaS environments with past technical support experience, and be people-friendly. Ideal candidates will also demonstrate their ability to work well under pressure and their superior time management skills with attention to established customer response times.
Job Requirements and Experience:
Applying for a remote role requires a quiet closed-door office, high-speed internet and an unshared desktop / laptop with current OS.
Current positions available are for daytime (9am-5pm), early morning (6am-2pm), and overnight shifts ( 12am-8am) PST. East Coast applicants are encouraged to apply to our night time shift for an early morning start.
Careers in our customer service team start at 30K. More about us.
Working at Checkfront you get a flexible & co-operative work environment. Support Specialists in BC have the option to work from home as well as from our offices in Victoria and Vancouver. You pick the hardware required to get the job done, and a great benefits package to boot!
To apply for this job please see link http://checkfront.workable.com/jobs/27727/candidates/new