IT Business Partner (Manufacturing)

Zealots Consulting Inc.

July 22, 2015

Original postings on the Viatec site are removed after the position is closed, but the posting will be archived here. The original posting was at

Job Category: 
Job Specialization: 
Software Development
Company Overview: 

Zealots Consulting Inc. Executive Search is recruiting for our top tiered Industry retained client, Western Forest Products Inc., offering top market salaries, 100% employer paid benefits, training and leadership opportunities, and a company pension plan.

Western's key strength is its dynamic people. With more than 2,000 talented and motivated employees, the company has industry-leading knowledge of the fibre base, skills in product manufacturing and dedication to customer service as well as a commitment to safety, community and environmental values.

Job Summary: 


Reporting to the Manager, IT Business Solutions, The IT Business Partner is responsible for fostering and improving engagement and communications between manufacturing and the MIS department with the ultimate intent to improving information utilization and operational efficiencies to maximize margin. The IT Business Partner role is primarily business-facing and will be engrained within manufacturing. The role will interface with other MIS functional teams, vendors, IT steering committee, user groups, and project teams.


• Bachelor's degree in a Business, Information Science, or Computer field plus five (5) years of related experience or a combination of education and/or work suitable working experience within the forestry, lumber, or manufacturing environment.

• Working knowledge of applications supporting lumber inventory, sales, and shipping such as LISA or LumberTrack, tally systems such as Wintally, production forecasting, and maintenance would be desirable.

• Experience in working with sawmill personnel such as mill managers, production coordinators, maintenance planners and supervisors, shippers, and process control specialist would be desirable.

• Excellent organization, planning and prioritizing skills.

• Skilled at analysis, problem solving, critical thinking and decision making.

• Skilled at teamwork, communication (verbal and written), innovation, adaptability, and decision making, along with a customer focus, results orientation, and business sense.

• Skilled at business or technical writing as evidenced by previous work-related experience.

• Ability to effectively participate in multiple major projects or project roles or lead a variety of project team activities/tasks

• Ability to perform objective analysis and re-engineering of business processes to maximize quality service and cost-effectiveness.

• Comprehensive knowledge of the existing automated business applications, their relationships to each other, and interfaces to outside systems.

• Experience in effectively serving on or leading/managing successful information systems project teams.

• Strong skills in understanding and using standard application development design, report and project management tools.

• Ability to conduct needs assessments with clients to identify business and marketing requirements to translate into project plans.

• Knowledge of applicable IT laws and regulations.


The IT Department is a critical component of the business and is a business partner for all aspects of the business. By choosing the right technology at the right time and deploying it in the right way at the right cost will help to ensure that the Company has the ability to drive business value and business productivity.


Business Engagement

  • Understand thoroughly the business for the respective division (goals, processes, constraints, opportunities, etc.)
  • Understand information needs, data usage, systems and applications used for the respective division
  • Develop relationships with the respective business division managers and staff
  • Serve as an IT advocate for the business division
  • Educate the business division with regards to IT standards, processes, technology, etc
  • Provide advisory to the Business Steering Committee for the division
  • Assist in the development of IT strategies and budgets for the business division
  • Act as a business advisor to other MIS functional teams and vendors
  • Facilitate communication and relationship development between the business division and other MIS functional teams
  • Facilitate pro-active continuous improvement by conducting ongoing analysis and provide recommendations
  • Facilitate/support information solutions adoption

Project Function

  • Work with business representatives, project lead, and solutions architect during pre-project discovery phase to assess costs & benefits, opportunities, risks, options, etc.
  • Conduct/support business analysis for IT projects within the assigned business division as required
  • Conduct quality assurance testing for IT project deliverables within the assigned business divisio

Technical Operation

  • Provide application support and monitoring for the business division (as time permits)
  • Ensures business-driven IT services provided by other MIS technical teams and vendors are being delivered to business users in accordance with defined Service Level Expectations and/or Service Level Agreements (security, performance, functionality, availability, etc.)
  • Provide inputs to the MIS technical teams to improve application development, integration, maintenance, updates, network and server stability and performance in alignment with corporate and business division goals, corporate policy, standards, and defined Service Level


  • Facilitate resolutions of operational issues with supported, active services by engaging business users, vendors, and IT service providers (as needed)


  • Act as advocate for IT Department and its initiatives.
  • Perform other related duties as assigned.
How To Apply: 

In confidence, please call or email your resume and cover letter quoting, IT Business Partner (Manufacturing) by clicking on the "Reply" button.

Cliff Tang, Principal
Zealots Consulting Inc. Executive Search
IT Recruitment Consulting & Leadership Development
"Part of Your Team"
Lynn Valley Town Centre
1199 Lynn Valley Road, Box 16133, North Vancouver, BC
V7J 3S9 Canada
604-727-3141 (phone)
604-988-3152 (fax)